Terms of Service

1. Who we are

The website kaveshnikovschool.com (the "Site") is operated by Individual Entrepreneur Andrey Nikolaevich Kaveshnikov, Russia, INN 772073779636, OGRNIP 322774600134090, Veshnyakovskaya St. 5 bldg. 3, Moscow 111402, Russia ("we", "us", "our"). Email: info@kaveshnikovschool.com.

On the Site we sell online video courses on shoemaking ("Courses"). A Course is digital content: video lessons and related materials that you watch online in your account. We do not sell or deliver physical goods through the Site.

These Terms of Service ("Terms") apply to everyone who creates an account or buys a Course on the Site ("you"). Our Payment and Refund Policy and our Privacy Policy, both published on the Site, form part of these Terms. If these Terms and the Payment and Refund Policy conflict on payments, withdrawal or refunds, the Payment and Refund Policy applies.

2. Who may use the Site

You must be at least 18 years old, or the age of majority in your country if that is higher, and able to enter into a binding contract. Each Course is bought for one person, the account holder. You may buy a Course to learn for your hobby or to develop your own trade, but a company or workshop may not buy one Course for use by several people.

3. How a contract is made

There are two steps, and each creates a contract with us on these Terms.

Account contract. When you tick the box confirming that you agree to these Terms and click the button to create your account, a free contract for the use of your account is made.
Course contract. Before you pay for a Course, you must tick a box with the text "I want access to the course right away. I understand that I lose my 14-day right of withdrawal once access is granted." You cannot pay without ticking it, and we record the time of your consent with your order. The contract for the Course is made at the moment the payment provider confirms that your payment has succeeded. Each Course you buy is a separate Course contract.

The Course page shows the Course content and the price before you pay. We give you access to the Course in your account automatically right after the payment succeeds, and we send you an order confirmation email (see section 7). If your card was charged but the Course has not appeared in your account within 24 hours, email us at info@kaveshnikovschool.com. We will either give you access or, if you prefer, refund the full price. You can view and save these Terms and the Payment and Refund Policy on the Site at any time. The version of these Terms that applies to a Course contract is the version in force when that Course contract was made.

4. Your account

You need an account with a verified email address to buy and watch Courses. The email address you register with is your "account email".
Give accurate information and keep it up to date.
An account is for one person. Do not give your login details to anyone, and do not let anyone else use your account. Watching a Course together with members of your household while you are present is allowed; letting another person watch through your account when you are not present is not.
Keep your password secret. If you think someone else has access to your account, tell us at once at info@kaveshnikovschool.com. You are responsible for activity in your account, except activity caused by our fault or activity you could not reasonably have prevented.
We send messages about your account, purchases and refunds to your account email. Our emails to that address, and your emails to info@kaveshnikovschool.com, are written communications for the purposes of these Terms. If you write from a different address, we may ask you to confirm the request from your account email so that we know it comes from you.

5. Courses and access

After a successful payment, you automatically get access to the whole Course you bought in your account. Access is online streaming through the Site. Downloading lessons is not part of the Course unless the Course page says otherwise.
Access period. You keep access to a Course you bought until it ends as described in these Terms. Your access lasts at least 3 years from the date of your Course contract (the "minimum access period"). If we stop selling a Course to new buyers, your access does not end.
After the minimum access period, we may stop providing a Course, for example because we can no longer host it or no longer hold the rights to it. We will tell you by email at least 30 days in advance.
If we stop providing a Course you bought before the minimum access period ends, we refund the full price you paid for that Course, unless we stop because you seriously breached these Terms (see section 11).
We may update Courses to correct errors, keep them current or improve them, at no extra cost to you. We will not remove lessons or materials from a Course you bought without replacing them with material that covers the same topics at least as fully, and we will not reduce the video or sound quality of the Course, except where the law requires the change. If such a change is required, we will tell you by email in advance and you may end the Course contract within 30 days of our notice and receive a full refund of the price you paid for that Course.
We may briefly interrupt the Site for maintenance or repairs. We will try to do this at times of low use and keep interruptions short.
To watch Courses you need an internet connection and a current web browser. You are responsible for your own devices and connection.
Support is available by email at info@kaveshnikovschool.com. We answer on Russian working days, from 10:00 to 19:00 Moscow time.

6. Prices and payment

Prices are shown on each Course page in US dollars (USD). The price shown when you pay is the final amount we charge for the Course. We do not add taxes or other charges to it.
You pay the full price in one payment by card. We do not offer credit or instalments on the Site.
Payments are processed by the payment provider CloudPayments. Your card issuer may charge its own fees or convert the price into your currency at its own rate.
Price changes do not affect Courses you have already paid for.

Payment methods, card declines, exchange rates and chargebacks are explained in the Payment and Refund Policy.

7. Your right of withdrawal and refunds

You have a right to withdraw from a Course contract within 14 days after it is made, without giving a reason. Because a Course is digital content, this right ends when we grant you access to the Course, provided that before paying you asked for immediate access and acknowledged that you would lose the right, by ticking the box described in section 3. We grant access automatically right after your payment succeeds. We do not track whether you have watched any lessons, so the right ends when access is granted, whether or not you have started watching.

Until access is granted, for example while a payment is authorised but access has not yet been given, you may still withdraw by emailing info@kaveshnikovschool.com and receive a full refund.

After a successful payment we send to your account email an order confirmation that you can keep. It states the order number and date, the Courses bought, the total price and currency, our name, INN, OGRNIP, address and email, the minimum access period, the consent and acknowledgement you gave at checkout and the time you gave them, and the fact that access was granted and your right of withdrawal therefore ended. It also contains links to these Terms and the Payment and Refund Policy.

After access is granted, you still get a full refund where we are at fault, for example if a Course is not as described or your access does not work because of a problem on our side and we do not fix it (see section 12). The Payment and Refund Policy explains how to withdraw, how refunds are paid and when refunds are available.

Refunds are full refunds of the price you paid for the Course, made to the card you paid with. We do not give partial refunds, except where mandatory law requires one.

8. Licence to use Courses

All Courses, videos, texts, images, patterns and other materials on the Site, and the Site itself, are protected by copyright and other intellectual property rights. They belong to us or are used by us with the permission of their owners.
When you buy a Course, we give you a personal, non-exclusive, non-transferable licence to watch the Course and use its materials through your account during your access to that Course, for your own learning.
You may use the skills and techniques you learn, including to make and sell your own shoes. You may also use the patterns and templates provided in a Course to make shoes, including shoes for sale.
You may not, without our written permission, copy, record, screen-capture, download (where no download is offered), publish, share, sell, rent or publicly show any Course or its materials, in whole or in part. You may not distribute or sell the patterns or templates themselves, and you may not use our materials to run your own courses or classes.
Buying a Course does not transfer ownership of any intellectual property to you.
If you learn that someone is copying or sharing our Courses, please tell us at info@kaveshnikovschool.com.

9. Your content: reviews and comments

You may post reviews, comments under lessons and other content on the Site where the Site allows it ("Your Content").

You keep ownership of Your Content. You give us a free, non-exclusive, worldwide licence to host, copy, display, translate and publish Your Content on the Site and in our own promotional materials, in order to run and promote the Site. This licence lasts while Your Content remains on the Site. For copies already included in promotional materials before you delete Your Content or ask us to remove it, the licence lasts until those materials are next updated, and in any case no longer than 12 months after your deletion or request.
When we use a review in our promotional materials, we show only your first name or username, never your full name or photo without your separate consent.
You may delete Your Content where the Site allows it, or ask us to remove it.

Your Content must be relevant to the Site and its Courses. You must not post content that:

infringes anyone's rights, including copyright, trademark or privacy rights;
is threatening, abusive, insulting, defamatory, obscene or discriminatory, or incites hatred or violence;
harms or exploits minors;
promotes crime, self-harm, drugs or cruelty to animals;
discloses other people's personal data or confidential information;
is fraudulent, misleading, spam or advertising, or contains links to other websites, unless we have agreed to it in advance;
contains malware or anything else that could harm the Site or its users; or
is otherwise illegal.

We may remove or hide Your Content that breaks these rules or the law. Removing or hiding content does not mean that we have checked or approve other content.

If you believe that content on the Site infringes your rights or is illegal, email us at info@kaveshnikovschool.com with a link to the content and an explanation. We will review your report and tell you what we decided.

10. Rules of conduct

When using the Site, you must:

treat other students, our team and us with respect;
not use the Site to send bulk messages or spam;
not interfere with the Site, try to bypass its access controls, or use bots or scrapers to collect content; and
not use the Site itself to run a business, for example by reselling access.

11. Suspension and termination

You may close your account at any time by emailing us from your account email. Closing your account ends your access to all Courses you bought. If you close your account while you still have the right to withdraw from a Course contract, that is, before access to that Course has been granted, we treat it as a withdrawal from that Course contract and refund it in full. Otherwise, closing your account gives no right to a refund, except where mandatory law provides otherwise.
If you break the content rules in section 9, we may remove Your Content and, if you break them again, stop you from posting. We do not suspend access to your Courses for a breach of section 9 alone, unless it is a serious breach.
We may suspend your account or your access to a Course if you breach section 4, 8 or 10, to the extent needed to stop the breach. Where the breach can be fixed, we will first ask you by email to fix it and give you at least 7 days to do so, unless the breach is serious.
We may end your account and all Course contracts by email if you commit a serious breach, or if you repeat a breach after we asked you by email to stop. A serious breach means: giving your login details to another person or letting another person use your account; copying, recording or sharing Course materials; attacking or bypassing the Site's security; or posting content that is illegal or threatens or harasses others. We will tell you in our email which breach we rely on. If we end a Course contract for this reason, you are not entitled to a refund for that Course, except where mandatory law provides otherwise.
We may close an account that has never been used to buy a Course, after telling you by email at least 30 days in advance.
If we stop operating the Site, we will give you at least 30 days' notice by email and refund in full each Course whose minimum access period has not ended.
Sections 8, 9 and 12 to 14 continue to apply after the contract ends, to the extent needed.

12. Our liability

We provide the Courses with reasonable care and skill and in line with their description on the Course page. If a Course is faulty or not as described, or you cannot access it because of a problem on our side, tell us. We will fix the problem within a reasonable time. If we cannot or do not fix it, you have the remedies the law gives you, which may include ending the Course contract and receiving a full refund.
We are fully liable for damage we cause intentionally or through gross negligence, and for death or personal injury we cause through negligence.
For damage caused by our slight negligence, we are liable only if we breach an obligation that is essential to the contract, meaning one that makes the proper performance of the contract possible and on which you are entitled to rely. In that case our liability is limited to damage that was typical and foreseeable when the contract was made.
We are not liable for problems caused by your own internet connection or devices, or by events outside our reasonable control, such as network failures or measures taken by public authorities. If such an event prevents access for more than 30 days in a row, you may end the affected Course contract and receive a full refund, and we may do the same.
Shoemaking involves sharp tools, machines, adhesives and solvents. Follow the safety instructions in the Courses and from the manufacturers of your tools and materials. You are responsible for working safely. This does not limit our liability for injury caused by our negligence, for example by an unsafe instruction in a Course.
Nothing in these Terms limits or excludes any liability or any consumer right that cannot be limited or excluded under the law that applies to you.

13. Governing law and disputes

These Terms and every contract made under them are governed by the law of the Russian Federation. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country where you habitually live.
If you have a complaint, please email us first at info@kaveshnikovschool.com. We will reply within 10 Russian working days. You do not have to use this complaint procedure before going to court or to a consumer authority.
You may bring a claim against us in the courts of the country where you live or in the competent courts of the Russian Federation. If we bring a claim against you, we will do so in the courts of the country where you live, where your law requires it.
We do not take part in dispute resolution procedures before alternative dispute resolution bodies.

14. Language

These Terms are written in English. The Site may offer translations into Spanish, German and French for your convenience. If a translation differs from the English version, the English version prevails, unless the mandatory law of the country where you live requires the version in your language to apply.

15. Other terms

We may transfer our rights and obligations under these Terms to another person or company, for example if we transfer the School's business, but only if this does not reduce your rights. We will tell you by email.
You may not transfer your account or your Courses to another person without our written consent.
If a court finds any part of these Terms invalid, the rest of the Terms stays in force.

16. Changes to these Terms

We may change these Terms for valid reasons, such as changes in the law, in our Courses or in how the Site works. We will email you at least 30 days before a change takes effect.

For Courses you have already bought, the Terms in force when you bought them continue to apply. A change applies to those Courses only if it does not reduce your rights, or if the law requires it.
For your account and the general use of the Site, a change takes effect on the date stated in our email, which is at least 30 days after we send it. You do not need to close your account to keep the earlier Terms for Courses you have already bought. If you do not accept the change for your account, you may close your account before that date, but closing it ends your access to Courses you bought (see section 11).

17. Contact

Individual Entrepreneur Andrey Nikolaevich Kaveshnikov

Veshnyakovskaya St. 5 bldg. 3, Moscow 111402, Russia

INN 772073779636, OGRNIP 322774600134090

Email: info@kaveshnikovschool.com